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Show the load on the server for pending data packets
 
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Old 02-03-2009, 12:24 PM
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Question Show the load on the server for pending data packets

Does anyone know how I can get a report to show the load on the server for pending data packets. We have a number of users that simply do not use the devices for prolonged period of time. Figured it would be good if I could show the impact this makes.
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Old 02-03-2009, 11:46 PM
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How many users do you have?

The BES will queue up to 5 messages on the network ... load wise, during normal operation the pending packets aren't much of an impact. If you restart services / the server it'll add more load during initial scans but that is about it.
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Old 02-04-2009, 07:12 AM
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Currently only 75 as still in a test environment, but wanted to have some info to hand so I could justify some cleanup routines, like removing them from my system if they are not using the device
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Old 02-04-2009, 08:32 AM
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The load will be negligible if you notice it at all. Honestly you could have 1500 users and not notice it.

A good standard process is:

30 days of no contact - contact user
60 days of no contact - disable redirection
90 days of no contact - remove from BES

You could compress these timeframes ... they are fairly liberal in some cases.
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Old 02-04-2009, 05:59 PM
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many thanks
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Old 02-06-2009, 05:34 PM
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I agree with hdawg about the load for your environment. It's when you start getting to these environments that have 500 to 1,500 users per server where you start noticing the impact during service restarts or reboots. For this reason alone, I always set a manual task to purge most of the abusive users' pending data packets.

But this is speaking strictly of load on the server. Let's not forget the load on the device once they turn it on and having 12,000 messages to download. That's NEVER a fun experience... so look at it as if you're doing THEM a favor
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