Welcome to Port3101.org : Your BES Connection Mark forums read | View Forum Leaders
Port3101.org : Your BES Connection

LinkBack Thread Tools Display Modes
Resync list of device applications
  #1 (permalink)  
Old 06-08-2011, 10:24 AM
BES Activated
Join Date: Feb 2011
Posts: 3
Question Resync list of device applications

The list of installed application shown in the BES console for many of our devices shows duplicates for some of the apps. When looking at the list of apps on the device itself it looks fine.

This coruption in the database seems to cause errors when trying to deploy apps to these devices with BES.

I first noticed this when we were still on BES 4.1.7. We recently migrated the users to 5.0.3 and my hope was that BES would resync this information. It did not.

When still on 4.1.7 I tried forcing resyncs using the SyncRequest tool as explained by hdawg here. But that didn't seem to work.
How to reload missing BlackBerry smartphone data into the BlackBerry Manager - Port3101.org : Your BES Connection

The 5.0.3 resource kit doesn't seem to have the SyncRequest tool.

Anyone have ideas on how to get BES to flush the application list and resync it on 5.0.3?

Reply With Quote
Sponsored Links

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
List of default BES 5 ports? skelator Port 3101: The BES Admin Bar & Grill 1 05-02-2010 01:27 PM
KB10683 - Push an Emergency Contact List to a BlackBerry device hdawg Featured BlackBerry KB Articles 6 01-14-2010 01:18 PM
KB15364 - List applications installed on BlackBerry smartphones hdawg Featured BlackBerry KB Articles 0 06-23-2009 11:14 PM

All times are GMT -4. The time now is 11:32 PM.
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.


SEO by vBSEO 3.3.2 PL2