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Unable to install 5.0.1 MR1 for Domino
  #1 (permalink)  
Old 04-07-2010, 12:22 PM
BES Activated
Join Date: Aug 2009
Location: Medina
Posts: 3
Default Unable to install 5.0.1 MR1 for Domino

I am currently on Domino 8.0.1, and trying to install MR1 for 5.0.1 in a Windows 2008 SP2 environment. Everytime I go to install I get the following error:

Error opening installation log file. Verify that the specified log file exists and is writable.

I've verified that the install_log.txt file exists in the following directory: c:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\Installer. I followed the installation instructions in Release Notes, and I even tried a recommended workaround for a 5.0.0 MR1 install known issue:

• Create a shortcut for the besn501mr#.msp.
• Right-click the shortcut, and then click Properties.
• In the Target field, type the following text: msiexec.exe /update besn5011.msp_file_location.
• Click OK.
• Right-click the shortcut, and then click Run as.
• Select the following user option, and specify an administrator's login information.
• Click OK.

Has anyone run into this yet with 5.0.1 MR1 for Domino?

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  #2 (permalink)  
Old 04-09-2010, 10:58 AM
BES Activated
Join Date: Feb 2009
Location: Detroit
Posts: 8

I'm getting ready to do this next weekend. Did you install the MS fix listed in the known issues?
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501, mr1

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