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BES v5 - Hard Delete enabled, but not hard deleting!
 
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Old 09-06-2009, 09:00 PM
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Question BES v5 - Hard Delete enabled, but not hard deleting!

Running BES v5.0.0 MR2 Bundle 244 with Exchnage 2007 SP1 rollup 9 on Server 2008. Have enabled Hard Delete on the server, but when users hard delete, the messages stay on their BB's (non-hard delete works fine). Have restrted BES. Wiped handheld and re-activated against BES but with no joy.

Any ideas from the floor?

Cheers!
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Old 09-07-2009, 09:32 PM
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I've heard of some problems with RU9 ... had this been happening prior to RU9?

What happens if you track a specific message you hard delete with the MessageFlow.exe BRK tool?
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