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KB15631 - What is a wireless BlackBerry Device Software update
 
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Old 04-22-2009, 11:30 AM
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Default KB15631 - What is a wireless BlackBerry Device Software update

KB15631 - What is a wireless BlackBerry Device Software update


Environment

  • BlackBerry® Device Software versions 4.5 to 4.7
  • BlackBerry® Enterprise Server software version 4.1 Service Pack 5 (4.1.5) and Service Pack 6 (4.1.6)
  • BlackBerry® Internet Service



Overview

Wireless BlackBerry Device Software updates allow BlackBerry smartphone users to update the BlackBerry Device Software and BlackBerry Device Software applications wirelessly. BlackBerry smartphone users do not need to connect their BlackBerry smartphones to a computer to update the BlackBerry Device Software. BlackBerry smartphone users, wireless service providers, and BlackBerry Enterprise Server administrators are able to send requests for wireless BlackBerry Device Software updates.

The BlackBerry smartphone user can accept, decline, or defer a wireless BlackBerry Device Software update request. If a BlackBerry smartphone user defers a wireless BlackBerry Device Software update, a reminder appears on the BlackBerry smartphone every 24 hours.
Note: The duration of the download and installation processes for wireless BlackBerry Device Software updates depends on the BlackBerry smartphone model, the type of update, the size of the update package, the type of wireless network connection, and the wireless network conditions.
Types of wireless BlackBerry Device Software updates

There are three types of wireless BlackBerry Device Software update packages.
Platform update

  • Updates only the operating system and the wireless transceiver
  • Approximate size of update package: 500 KB
  • Approximate duration of download: 5 minutes
  • Approximate duration of installation of the wireless software update: 15 minutes
Partial update

  • Updates the BlackBerry smartphone wireless transceiver code
  • Approximate size of update package: 1 MB
  • Approximate duration of download: 15 minutes
  • Approximate duration of installation of the wireless software update: 45 minutes
Complete BlackBerry Device Software update
  • Updates the BlackBerry Device Software
  • Approximate size of update package: 15 MB
  • Approximate duration of download: 1 to 2 hours
  • Approximate duration of installation of the wireless software update, including backing up and restoring the BlackBerry smartphone data: 75 minutes to 120 minutes

Note: Wireless BlackBerry Device Software updates may significantly increase the amount of wireless data transmitted to the BlackBerry smartphone and result in additional data charges.



Additional Information

For information about BlackBerry smartphone, wireless service provider, and BlackBerry Enterprise Server requirements to perform a wireless BlackBerry Device Software update, see KB15626.
Your wireless service provider determines the wireless BlackBerry Device Software updates that are available for your BlackBerry smartphone and the availability date of the updates. For information about support for wireless BlackBerry Device Software updates on your BlackBerry smartphone, contact your wireless service provider.
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Old 07-26-2012, 08:49 PM
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tried to update new virsion from blackberry this darn thing wont let me. what is the Prob?
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