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KB13935 - Export BlackBerry smartphone user information stored in the Config Database
 
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Old 04-14-2009, 07:23 PM
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Default KB13935 - Export BlackBerry smartphone user information stored in the Config Database

KB13935 - Export BlackBerry smartphone user information stored in the BlackBerry Configuration Database using BlackBerry Manager


Environment

  • BlackBerry® Enterprise Server software version 4.1



Overview

To export BlackBerry smartphone user information stored in the BlackBerry Configuration Database using BlackBerry Manager, complete the following steps:
  1. Open BlackBerry Manager.
  2. Click on the server in which the BlackBerry smartphone user is located.
  3. Click the Users tab.
  4. Click the BlackBerry smartphone user.
  5. Click the Device Management tab in the Tasks menu.
  6. Click Export Asset Summary Data.
  7. Select the location in which to save the file.
  8. Type the file name.
  9. Select the file type to use.
  10. Click Save to export BlackBerry smartphone user information stored in the BlackBerry Configuration Database.
Note: In step 4, multiple BlackBerry smartphone users can be highlighted for a mass export.
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