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KB16073 - Upgrades tab in BlackBerry Manager
 
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Old 04-01-2009, 03:03 PM
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Default KB16073 - Upgrades tab in BlackBerry Manager

KB16073 - Upgrades tab in BlackBerry Manager


Environment

  • BlackBerry® Device Software 4.5 or later
  • BlackBerry® Enterprise Server software version 4.1 Service Pack 5 (4.1.5) or later



Overview

The Upgrades tab appears in the BlackBerry Domain and Servers levels in BlackBerry Manager if the following conditions are met:
  • BlackBerry Manager is able to connect with the wireless BlackBerry Device Software updates server in the BlackBerry® Infrastructre that provides wireless BlackBerry Device Software update information.
  • One or more BlackBerry smartphones that support wireless BlackBerry Device Software updates are activated on the BlackBerry Enterprise Server.



Additional Information

To view a list of the BlackBerry smartphones that support wireless BlackBerry Device Software updates, complete the following steps:
  1. In BlackBerry Manager, select BlackBerry Domain.
  2. Select the All Users tab.
  3. Right Click on the column heading to edit viewable columns.
  4. Click the Software Upgradeable item in the Available columns section and then click Insert to move it to the Visible Columns section.

  5. Click OK to view all BlackBerry smartphone users who have the ability to perform wireless BlackBerry Device Software updates.
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Old 04-01-2009, 03:58 PM
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Interesting that the 'Software Upgradeable' column is available on the All Users tab but not on the Upgrades tab - where it would actually ADD VALUE.

Silly me.
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