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KB15730 - Prevent wireless BlackBerry Device Software updates over Roaming WAN
 
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Old 04-01-2009, 02:57 PM
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Default KB15730 - Prevent wireless BlackBerry Device Software updates over Roaming WAN

KB15730 - Prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates over a roaming WAN connection


Environment

  • BlackBerry® Device Software 4.5 or later
  • BlackBerry® Enterprise Server software version 4.1 Service Pack 5 (4.1.5) or later



Overview

To prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates over a roaming wide area network (WAN) connection, complete the following steps:
  1. Log in to the BlackBerry Enterprise Server using the appropriate administrative role and permission.
  2. In BlackBerry Manager, click BlackBerry Domain.
  3. Click the Global tab, and select Edit Properties.
  4. Click IT Policy.
  5. Double-click IT Policies.
  6. Select an IT policy, and click Properties.
  7. Click Wireless Software Upgrades Policy Group.
  8. Set the Disallow Patch Download Over Roaming WAN IT policy rule to True.
  9. Click OK.
  10. Click OK in the IT Policies dialog box.
  11. Click OK in the Global Properties dialog box.
Note: Setting this policy to True will prevent wireless BlackBerry Device Software updates from being downloaded over the wireless service provider's network. You may want to turn this policy on to make sure large amounts of data are not transmitted while a BlackBerry smartphone user is roaming.



Additional Information

For more information about how to prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates, see the following knowledge base articles:
For information about support for wireless BlackBerry Device Software updates on a BlackBerry smartphone, the BlackBerry smartphone user should contact the wireless service provider and the BlackBerry Enterprise Server administrator.
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