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KB15729 - Prevent wireless BlackBerry Device Software updates over a WAN connection
 
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Old 04-01-2009, 02:54 PM
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Default KB15729 - Prevent wireless BlackBerry Device Software updates over a WAN connection

KB15729 - Prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates over a WAN connection

Environment


  • BlackBerry® Device Software 4.5 or later
  • BlackBerry® Enterprise Server software version 4.1 Service Pack 5 (4.1.5) or later



Overview

To prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates over a wide area network (WAN) connection, complete the following steps:
  1. Log in to the BlackBerry Enterprise Server using the appropriate administrative role and permission.
  2. In BlackBerry Manager, click BlackBerry Domain.
  3. Click the Global tab, and select Edit Properties.
  4. Click IT Policy.
  5. Double-click IT Policies.
  6. Select an IT Policy, and click Properties.
  7. Click Wireless Software Upgrades Policy Group.
  8. Set the Disallow Patch Download Over WAN IT Policy rule to True.
  9. Click OK.
  10. Click OK in the IT Policies dialog box.
  11. Click OK in the Global Properties dialog box.
Note: Setting this policy to True will prevent wireless BlackBerry Device Software updates from being downloaded over the wireless service provider's network. If there are no other methods to download wireless BlackBerry Device Software updates, such as Wi-Fi® connection or using a USB connection to the computer, then this option should not be disabled.



Additional Information

For more information about how to prevent BlackBerry smartphone users from performing wireless BlackBerry Device Software updates, see the following knowledge base articles:
For information about support for wireless BlackBerry Device Software updates on a BlackBerry smartphone, the BlackBerry smartphone user should contact the wireless service provider and the BlackBerry Enterprise Server administrator.
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