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KB05127 - How to update the BlackBerry Enterprise Server service account password
 
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Old 03-20-2009, 03:53 AM
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Default KB05127 - How to update the BlackBerry Enterprise Server service account password

KB05127 - How to update the BlackBerry Enterprise Server service account password

Environment

* BlackBerry® Enterprise Server software version 3.6 to 4.1 Service Pack 6 (4.1.6)
* Microsoft® Exchange

Overview

To update the password for the BlackBerry Enterprise Server service account, after the password has been changed in Active Directory®, complete the following steps:

1. In Windows® Services, right-click the BlackBerry service and click Properties.
2. Click the Log On tab.
3. In the Password field, type the new password.
4. Click Apply, then click OK.
5. Right-click the same BlackBerry service that was selected in Step 1 and click Restart.

Repeat steps 1 to 5 for all BlackBerry services except the BlackBerry Attachment Service. The BlackBerry Attachment Service should be logging in as a Local System account.
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