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KB16467 - BlackBerry smartphone user is unable to access YouTube using BlackBerry
 
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Old 02-08-2009, 12:48 PM
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Default KB16467 - BlackBerry smartphone user is unable to access YouTube using BlackBerry

KB16467 - BlackBerry smartphone user is unable to access YouTube using the BlackBerry smartphone


Environment

  • BlackBerry® Enterprise Server software version 4.1
  • BlackBerry smartphone



Overview

The BlackBerry smartphone user is unable to access YouTube™ using the BlackBerry smartphone.



Cause

The IT policy makes the requested service unavailable on the BlackBerry smartphone.



Resolution

To resolve this issue, set the following IT policy groups to True:
  • Service Exclusivity Policy Group - Allow Other Browser Service
  • Browser Policy Group - Allow IBS Browser
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