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KB11232 - Cannot install a named MSDE instance for BlackBerry Enterprise Server 4.1
 
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Old 01-10-2009, 01:57 PM
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Default KB11232 - Cannot install a named MSDE instance for BlackBerry Enterprise Server 4.1

KB11232 - Cannot install a named MSDE instance for BlackBerry Enterprise Server software version 4.1


Environment

  • BlackBerry® Enterprise Server software version 4.1
  • BlackBerry® Professional Software
  • Microsoft® SQL Server® Desktop Engine (MSDE)
  • Windows Server® 2000/2003
  • Windows® Small Business Server 2000/2003



Overview

The BlackBerry Enterprise Server installation program does not provide the option to install a named MSDE instance for to host the BlackBerry Configuration Database, and the BlackBerry Configuration Database needs to be installed on its own MSDE instance.



Cause

A local version of MSDE was detected on the computer during the BlackBerry Enterprise Server software installation process.
Windows Small Business Server often includes the following named MSDE instances:
  • BkupExec
  • SBS
  • Sharepoint



Resolution

To resolve this issue, complete the following steps:
  1. Manually install an MSDE instance for the BlackBerry Enterprise Server by completing the following steps:
    1. Go to the Microsoft Support Center and download MSDE 2000 Release A. Make sure to read the MSDE2000RelA release notes.
    2. Double-click the downloaded file to extract the MSDE Release A installation files.
    3. Locate the directory to which the files were extracted. The default directory is C:\MSDERelA.
    4. Open a command prompt window and change directory to the folder identified in step 3.
    5. Type setup sapwd=<password> instancename=BlackBerry, where <password> is the strong password you want to specify for the sa account.
  2. Run the BlackBerry Enterprise Server software installation program.
  3. When prompted, restart the BlackBerry Enterprise Server.
  4. When prompted to specify BlackBerry Configuration Database information, type the configuration settings listed in the table below.
    BlackBerry Configuration Database details
    Configuration setting
    Database location
    Local
    Database information
    <server_name>\BlackBerry

    where <server_name> represents the NetBIOS name of the computer in which the MSDE instance was installed.
    Database name
    BESMgmt
    Data Directory
    C:\Program Files\Microsoft SQL Server\MSSQL$BlackBerry\Data
    Backup Directory
    C:\Program Files\Microsoft SQL Server\MSSQL$BlackBerry\Backup
    Database authentication
    Windows (Trusted)
  5. Continue the installation and start the BlackBerry Enterprise Server services when prompted.



Additional Information

To install a named MSDE instance that uses mixed mode authentication, type the following:
setup sapwd=
instancename=BlackBerry securitymode=sql

If you still have problems creating the named MSDE instance, install Microsoft® .NET Framework version 2.0 and 3.0 in addition to version 1.1, which should already be installed.
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LinkBack to this Thread: http://www.port3101.org/featured-blackberry-kb-articles/238-kb11232-cannot-install-named-msde-instance-blackberry-enterprise-server-4-1-a.html
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