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-   -   KB15885 - Unable to save videos as a result of IT policy External File System ... (http://www.port3101.org/showthread.php?t=1949)

hdawg 09-20-2009 04:30 PM

KB15885 - Unable to save videos as a result of IT policy External File System ...
 
KB15885 - Unable to save videos as a result of IT policy External File System Encryption Level (including multimedia directories) being enabled.


Environment

<content>
  • BlackBerry® 8000 Series smartphones that include video capture capability
  • BlackBerry® Enterprise Server versions 4.0 and 4.1
  • SDR189559
</content>
<hr class="section">
Overview

<content> Unable to save videos as a result of IT policy External File System Encryption Level (including multimedia directories) being enabled. </content>
<hr class="section">
Workaround

<content> Do not implement the IT policy External File System Encryption Level (including multimedia directories), instead use External File System Encryption Level (excluding multimedia directories).
</content>


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