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-   -   KB19558 - A copy of an email message may appear in the Lotus Notes Trash unencrypted (http://www.port3101.org/showthread.php?t=1901)

hdawg 09-16-2009 09:12 PM

KB19558 - A copy of an email message may appear in the Lotus Notes Trash unencrypted
 
KB19558 - A copy of an email message may appear in the Lotus Notes Trash unencrypted


Environment

<content> BlackBerry Enterprise Server 4.1, 5.0
</content>
<hr class="section">
Overview

<content> IBM Lotus Domino has the following security feature: "When receiving unencrypted mail, encrypt before storing in your mailfile". A company that enables this setting for a BlackBerry user in the user's person document may encounter a condition whereby a copy of an email messaege may appear as unencrypted in the Lotus Notes Trash folder for that user.

</content>
<hr class="section">
Cause

<content> The following conditions need to be met to potentially expose this issue:

1. BlackBerry Enterprise Server Setting - "Rich Content Enabled" = 0 | Server Configuration - Edit Properties - Rich Content Enabled
2. IBM Lotus Domino Setting - "When receiving unencrypted mail, encrypt before storing in your mailfile" = Yes | Person Document

</content>
<hr class="section">
Resolution

<content> There is currently no fix for this issue, but the following development ticket has been logged - <style type="text/css"><!-- div.lotusnotesemailheader{display: none;} --></style><style type="text/css" media="print"><!-- div.lotusnotesemailheader{display: inline;} --></style>ISN 345273 (Issue Number)
</content>
<hr class="section">
Workaround

Set "Rich Content Enabled" = 1


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