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KB05217 - Checklist for upgrading BlackBerry Enterprise Server version 4.0 to 4.1
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Old 08-25-2009, 10:00 PM
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Default KB05217 - Checklist for upgrading BlackBerry Enterprise Server version 4.0 to 4.1

KB05217 - Checklist for upgrading BlackBerry Enterprise Server version 4.0 to 4.1


  • BlackBerry® Enterprise Server version 4.1 for IBM® Lotus® Domino®
  • Microsoft® SQL Server*® Desktop Engine 2000 (MSDE 2000)
  • Microsoft® SQL Server® 2000 SP3
  • Microsoft® SQL Server® 2005


Before upgrading from BlackBerry Enterprise® Server version 4.0 to 4.1, see the BlackBerry Enterprise Server Installation Guide and the BlackBerry Enterprise Server System Administration Guide for BlackBerry Enterprise Server version 4.1 to verify your system requirements.
Make sure that BlackBerry Enterprise Server version 4.0 is upgraded to at least SP3 before upgrading to version 4.1.
Additionally, complete the checklists provided below.

Checklist for the IBM Lotus Domino environment
Complete the following steps:
  1. Verify that there is only one notes.ini file. Rename duplicate copies and remove any unused ones.
  2. Check that the following parameters of the notes.ini file are maintained correctly:
    • Directory=C:\Lotus\Domino\Data
    • NotesProgram=C:\Lotus\Domino
    • ServerKeyFileName=
    Note: The above settings may differ depending on the environment configuration. Do not use the absolute file path for the ServerKeyFileName parameter.
    Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the Windows® operating system. Document and back up the existing registry entries prior to implementing any changes.
  3. In the registry editor, go to HKEY_LOCAL_MACHINE\Software\Lotus\Domino and verify that the Datapath and Path registry keys are present. Make sure they are updated with the correct values. Note: The values should be the same as the values in the notes.ini file (for example, the default value should be Datapath is C:\Lotus\Domino\Data).
  4. Back up the BlackBerry Enterprise Server folder located in C:\Lotus\Domino\Data.
  5. Back up the notes.ini file.
  6. Make note of the Server Routing Protocol (SRP) Identifier, SRP Authentication Key, and Client Access License (CAL).
  7. Document the current IT policies.
  8. Remove all inactive BlackBerry smartphone users with the status of Initializing in BlackBerry Manager, including the state databases.
  9. Perform offline IBM® Lotus® Domino® maintenance tasks on the BlackBerry Enterprise Server IBM® Lotus Notes® mail database. See KB02207 for instructions on running maintenance tasks.

Checklist for Microsoft SQL Server or MSDE environment prerequisites
Complete the following steps:
  1. Verify that the Microsoft Data Access Components (MDAC) version is one of the following:
    • MDAC 2.8 with Security Patch MS04-003 (version 2000.85.1025.00)
    • MAC 2.8 Service Pack 2 (version 2000.86.1830.00)
    Note: MDAC 2.8 Service Pack 2 is shipped only with Windows Server® 2003 SP1.
  2. The appropriate Java® Database Connectivity (JDBC) driver must be installed. Install one of the following:
    • Microsoft SQL Server 2000 driver for JDBC Service Pack 3
    • Microsoft SQL Server 2005 driver for JDBC
  3. Remove any existing version of Java® 2 Runtime Environment (J2RE) that is installed. Note: Java 2 Platform, Standard Edition (J2SE) Runtime Environment version 5.0 update 4 is installed during the installation.
  4. Verify that the Windows® service account used for the installation has the following permissions:
    • System administrator permission on the computer hosting the BlackBerry Enterprise Server.
    • System Administrator and Database Creator permissions on the Microsoft SQL Server.
  5. Verify that mixed mode authentication is enabled by creating the following registry key for MSDE or Microsoft SQL Server as follows:
    2. Create a REG_DWORD value called LoginMode.
  6. Set the decimal value to 2 for mixed mode authentication.

    Note: For more information, see article 325022 at the Microsoft Support Knowledge Base.
  7. Verify that an MSDE or Microsoft SQL Server with a Default Instance as the data source. Note: For information about BlackBerry® Mobile Data System (BlackBerry MDS) Services installation failing with the Named Instance, see article KB04954.
  8. Verify the default Microsoft SQL Server port is being used as follows:
    1. Go to HKEY_LOCAL_MACHINE\Software\Research in Motion\BlackBerry Enterprise Server\Database.
    2. Create a new DWORD value called Port (this is case-sensitive).
    3. As a decimal value, type the custom Microsoft SQL Server port number you are using.

      Note: For information about BlackBerry MDS Services installation failing if the non-default SQL port is used, see article KB04940.
    4. Verify that Named Pipes and TCP/IP protocols have been enabled for the SQL Network Utility tool on your remote Microsoft SQL Server.
  9. To enable the protocols, complete the steps appropriate for your case.
    If MSDE or Microsoft SQL Server 2000 is being used, complete the following steps:
    1. Go to Start > Run > Type CMD > Click OK to open a command prompt window.
    2. Type svrnetcn.exe and press Enter. The SQL Server Network Utility screen opens.
    3. Select Named Pipes and click Enable.
    4. Select TCP/IP and click Enable.
    5. Click Apply > OK. The SQL Server Network Utility screen closes.
    6. If a protocol was enabled in step 3, restart the SQL Services.
  10. If Microsoft SQL Server 2005 Express or Microsoft SQL Server 2005 is being used, complete the following steps:
    1. Go to Start > Microsoft SQL Server 2005 > Configuration Tools > SQL Server Configuration Manager > SQL Server 2005 Network Configuration.
    2. Select the SQL instance that we will be using to house the BlackBerry Configuration Database.
    3. Right click on Named Pipes and select Enable.
    4. Right click on TCP/IP and select Enable.
    5. If a protocol was enabled in step 3, restart the SQL Services.
  11. If SQL authentication is being used for the BlackBerry Configuration Database, make sure to type a new Microsoft SQL Server account name and password during the installation of the BlackBerry MDS Services. Note: Using a different Microsoft SQL Server account for the BlackBerry MDS Services installation is a requirement. For information, see the Installation Guide.

Additional Information

The deployment of IBM® Lotus® Sametime® to BlackBerry smartphones requires the BlackBerry Collaboration Service to be running. As a result, BlackBerry MDS Services will not be required.
The provisioning of mobile application support through BlackBerry® MDS Studio and BlackBerry® MDS Runtime requires the BlackBerry MDS Services - Apache Tomcat™ Service to be running. As a result, BlackBerry MDS Services are required.
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Futa - Migrating From Lotus Notes To The Microsoft Collaboration Platform , Lotus Domino Notes Network , Lotus Notes Collaboration License This thread Refback 07-22-2010 02:29 AM

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