Welcome to Port3101.org : Your BES Connection Mark forums read | View Forum Leaders
Port3101.org : Your BES Connection



Reply
LinkBack Thread Tools Display Modes
KB14443 - Set up an IP address for Wi-Fi enabled BlackBerry smartphones ...
 
  #1 (permalink)  
Old 07-30-2009, 03:43 PM
hdawg's Avatar
Proprietor
 
Join Date: Nov 2008
Posts: 2,257
Blog Entries: 147
Default KB14443 - Set up an IP address for Wi-Fi enabled BlackBerry smartphones ...

KB14443 - Set up an IP address for Wi-Fi enabled BlackBerry smartphones when DNS issues prevent direct BlackBerry Enterprise Server connectivity


Environment

  • BlackBerry® Enterprise Server software version 4.0 and 4.1
  • Wi-Fi® enabled BlackBerry smartphones



Overview

When a Wi-Fi enabled BlackBerry smartphone makes a direct connection to the BlackBerry Enterprise Server, it is using the Domain Name System (DNS) entry of the BlackBerry Enterprise Server or the BlackBerry Router to establish connectivity.
If the Wi-Fi enabled BlackBerry smartphone cannot resolve the DNS entry of the BlackBerry Enterprise Server or the BlackBerry Router, configure a static Internet Protocol (IP) address for the BlackBerry smartphone to establish connectivity. By default, the BlackBerry smartphone is not populated with the IP address of the BlackBerry Enterprise Server.
Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the Microsoft® Windows® operating system. Document and back up the registry entries prior to implementing any changes.
To establish connectivity, complete the following steps:
  1. Configure a static IP address for the BlackBerry smartphone:
    1. Open the Registry Editor, and go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerryRouter\
    2. Right-click BlackBerryRouter.
    3. Choose New > Key.
    4. Name the key Hostname.
    5. When the key is created, highlight Hostname.
    6. On the right-hand pane of the Registry Editor, select New > String Value.
    7. Type Host1.
    8. Double-click Host1.
    9. In the Value field, type the IP address of the BlackBerry Enterprise Server.



      Note: If the IP address of the BlackBerry Enterprise Server changes, the registry key value field must be updated. The service books on the BlackBerry smartphone must be updated to reflect the new IP address.
  2. The Registry entry should look like the following:

  3. Restart the BlackBerry Router service. Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.
  4. Update the service books on the BlackBerry smartphone by completing one of the following:
    • Connect the BlackBerry smartphone to the BlackBerry Enterprise Server. This pushes the updated service books.
    • If the BlackBerry smartphone has a Subscriber Identity Module (SIM) card, turn on Mobile Network from Manage Connections on the BlackBerry smartphone. From the BlackBerry Enterprise Server, in BlackBerry Manager, resend the service books.
__________________
http://blog.port3101.org/hdawg/
Reply With Quote
Sponsored Links
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
KB15856 - Unable to activate a BlackBerry enabled device over the wireless network hdawg Featured BlackBerry KB Articles 0 08-30-2009 11:43 AM
KB13922 - System requirements and support for Wi-Fi enabled BlackBerry smartphones hdawg Featured BlackBerry KB Articles 0 08-17-2009 06:13 PM
KB18167 - How to identify if BlackBerry MVS version 4.6 is enabled or disabled hdawg Featured BlackBerry KB Articles 0 07-30-2009 10:11 AM
KB15364 - List applications installed on BlackBerry smartphones hdawg Featured BlackBerry KB Articles 0 06-23-2009 11:14 PM
KB13982 - Wi-Fi enabled BlackBerry smartphones cannot access the BES with Wi-Fi hdawg Featured BlackBerry KB Articles 0 06-16-2009 09:40 PM


All times are GMT -4. The time now is 09:02 PM.
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.


 

SEO by vBSEO 3.3.2 PL2