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KB15619 - Support for IBM Lotus Notes links on the BlackBerry smartphone
 
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Old 07-30-2009, 02:41 PM
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Default KB15619 - Support for IBM Lotus Notes links on the BlackBerry smartphone

KB15619 - Support for IBM Lotus Notes links on the BlackBerry smartphone


Environment

  • BlackBerry® Enterprise Server version 4.1 SP6 for IBM® Lotus® Domino®
  • IBM® Lotus Notes®



Overview

In IBM Lotus Notes, email messages can include links to documents, views, and applications. BlackBerry Enterprise Server version 4.1 SP6 supports IBM Lotus Notes links in email messages on BlackBerry smartphones. The BlackBerry Enterprise Server retrieves the target information from the appropriate IBM Lotus Domino server and converts it into Hypertext Transfer Protocol (HTTP) format. In plain text email messages, the link appears as a web address. In HTML email messages, the link appears as an icon.
BlackBerry smartphone users can click on the links to view documents, views, and applications in the BlackBerry® Browser. If the target information is stored on a secure IBM Lotus Domino server, BlackBerry smartphone users might be prompted to provide security credentials.
IBM Lotus Notes links contain the name of the IBM Lotus Domino server that the target information is stored on. This is an IBM Lotus Notes name that the BlackBerry Messaging Agent might not be able to use to access the target information through HTTP. The BlackBerry Enterprise Server uses a map that is kept in the memory of the BlackBerry Messaging Agent to store IBM Lotus Domino server names and host names. When the BlackBerry Messaging Agent processes an email message containing links, it searches this map to find the IBM Lotus Domino server name and host name for the target information. The BlackBerry Messaging Agent then creates a link to display in the email message. This map is initialized and stored in memory when the BlackBerry Messaging Agent starts. When the BlackBerry Enterprise Server loads each BlackBerry smartphone user's configuration information, it populates this map with relevant IBM Lotus Domino server names and host names. If the BlackBerry Enterprise Server detects a new IBM Lotus Domino server while processing email messages, it adds the IBM Lotus Domino server name and host name to the map. IBM Lotus Domino server names and host names can be manually added to the map using a registry value. By default, the map refreshes daily at 3:00 AM.



Additional Information

By default, support for IBM Lotus Notes links is turned on. Support for IBM Lotus Notes links can be turned off by using a registry value.
For more information, see the Support for IBM Lotus Notes Links on BlackBerry Devices technical note.
Attached Files
File Type: pdf Support_for_IBM_Lotus_Notes_Links.pdf (154.1 KB, 372 views)
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