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KB15364 - List applications installed on BlackBerry smartphones
 
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Old 06-23-2009, 11:14 PM
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Default KB15364 - List applications installed on BlackBerry smartphones

KB15364 - List applications installed on BlackBerry smartphones


Environment

  • BlackBerry® Application Reporting Tool
  • BlackBerry® Enterprise Server Resource Kit 4.1.5



Overview

To list applications installed on BlackBerry smartphones in a BlackBerry domain using the BlackBerry Application Reporting Tool, complete the following steps:
  1. Navigate to the HHAppReport using a command prompt.
  2. Type the following command: HHAppReport -n BRK-SQL01 -db BESMgmt
    Where -n is the host name and -db is the name of the BlackBerry Configuration Database. The output lists the applications installed on the BlackBerry smartphones in the BlackBerry domain. If there are different versions of the same application, two lines are listed. An example from this output is as follows:
    "Phone","net.rim.java.phone","4.2.2"

    "Phone","net.rim.java.phone","4.3.0"

To list applications installed on a BlackBerry smartphone using the BlackBerry® Enterprise Server User Administration Tool, complete the following steps:
  1. Verify the BESUserAdminClient is installed and the BESUserAdminService is running.
  2. Navigate to the directory where the BESUserAdminClient.exe file is located using a command prompt.
  3. Type the following command: besuseradminclient -p -handheld_info -apps -u -b
    Where -p is the password, -u is the user name, and -b is the name of the BlackBerry Enterprise Server. An example from this output is as follows:
    User Name,PIN,Service Name,Application Name,Version

    "Clyde Warren",2F9F9F9F,BES,,

    ,,,"BatteryLog",4.2.2

    ,,,"BlackBerry 4.2 Core Applications",4.2

    ,,,"BlackBerry 4.2 System Software",4.2

    ,,,"BlackBerry API Library",

    ,,,"BlackBerry Attachment Service",4.2.2

    ,,,"BlackBerry CMS Library",

    ,,,"BlackBerry Certificate Key Store Browser Library",

    ,,,"BlackBerry Crypto 1 Library",

    ,,,"BlackBerry Crypto 2 Library",

    ,,,"BlackBerry Crypto 3 Library",

    ,,,"BlackBerry Crypto Applications API Library",

    ,,,"BlackBerry ECMAScript Library",

    ,,,"BlackBerry Key Store Browser Library",

    ,,,"BlackBerry LDAP Browser Library",

    ,,,"BlackBerry MDS Runtime",1.1.2.26

    ,,,"BlackBerry Maps",1.2.26

    ,,,"BlackBerry Messenger",4.2.2

    ,,,"BlackBerry PGP Email Library",

    ,,,"BlackBerry PGP Key Store Browser Library",

    ,,,"BlackBerry PGP LDAP Browser",

    ,,,"BlackBerry PGP Library",

    ,,,"BlackBerry S/MIME Email Library",

    ,,,"BlackBerry Secure Email Library",
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