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KB11632 - How to increase the number of email messages sent to a BlackBerry during EA
 
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Old 06-16-2009, 11:36 AM
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Default KB11632 - How to increase the number of email messages sent to a BlackBerry during EA

KB11632 - How to increase the number of email messages sent to a BlackBerry smartphone during the enterprise activation process


Environment

  • BlackBerry® Professional Software
  • BlackBerry® Enteprise Server version 4.0 - 5.0



Overview

Depending on the BlackBerry Enterprise Server version, complete one of the following procedures:
BlackBerry Enterprise Server version 5.0

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email .
  2. Click the instance that you want to change.
  3. Click Edit instance.
  4. On the Messaging tab, in the Message prepopulation settings section, perform the following actions:
    1. To synchronize the body and headers of messages onto a BlackBerry smartphone, in the Send headers only drop-down list, click False.
    2. To specify the number of previous days that you want to synchronize messages from, in the Prepopulation by message age field, type a number from 0 to 14.
    3. To specify the maximum number of messages that you want to synchronize, in the Prepopulation by message count field, type a number from 0 to 750.
    4. Click Save all.
Note: BlackBerry Enterprise Server version 5.0 can support up to 14 days or 750 messages.
BlackBerry Enterprise Server version 4.1
  1. Open BlackBerry Manager.
  2. Choose the BlackBerry Enterprise Server name.
  3. On the Server Configuration tab, select Edit Properties.
  4. Click Messaging.
  5. In the Message pre-population section, type values for the maximum number of days and maximum number of email messages. Note: BlackBerry Enterprise Server version 4.1 Service Pack 3 or later can support up to 14 days or 750 messages.
BlackBerry Enterprise Server version 4.0
  1. Open BlackBerry Manager.
  2. Right-click the BlackBerry Enterprise Server name.
  3. Select BlackBerry Server Properties.
  4. On the Pre-population tab, type the values for the maximum number of days and maximum number of email messages. Note: BlackBerry Enterprise Server version 4.0 or earlier can support 7 days or 350 messages.
BlackBerry Professional Software
  1. Open BlackBerry Manager.
  2. Click the Home tab.
  3. Click Edit Server Properties.
  4. Click Messaging.
  5. In the Message Prepopulation section, type values for the maximum number of days and maximum number of messages. Note: BlackBerry Professional Software can support up to 14 days or 750 messages.
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LinkBack to this Thread: http://www.port3101.org/featured-blackberry-kb-articles/1307-kb11632-how-increase-number-email-messages-sent-blackberry-during-ea.html
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