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KB17898 - "Unlisted Message Error" when sending new Novell GroupWise email message
 
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Old 05-26-2009, 01:56 PM
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Default KB17898 - "Unlisted Message Error" when sending new Novell GroupWise email message

KB17898 - "Unlisted Message Error" when sending new Novell GroupWise email message from the BlackBerry smartphone


Environment

  • BlackBerry® Enterprise Server software versions 4.1 for Novell® GroupWise® object application programming interface (OAPI) or Simple Object Access Protocol (SOAP) mode



Overview

When trying to send new email messages from the BlackBerry smartphone it fails with a red X and the following error displays:
Unlisted Message Error
You are able to reply to existing email messages.



Cause

Work in Progress folder is missing in the Novell® GroupWise® client.



Resolution

For more information on restoring missing system folders, visit www.Novell.com/support TID#2917588.
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