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KB15767 - Upgrade from BlackBerry Professional Software to BES
 
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Old 05-26-2009, 12:15 AM
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Default KB15767 - Upgrade from BlackBerry Professional Software to BES

KB15767 - Upgrade from BlackBerry Professional Software to BlackBerry Enterprise Server


Environment

  • BlackBerry® Enterprise Server software versions 4.1 SP5 (4.1.5) and SP6 (4.1.6)
  • BlackBerry® Professional Software version 4.1 SP4 or later



Overview

To perform an in-place upgrade from BlackBerry Professional Software version 4.1.4 or later to the BlackBerry Enterprise Server software version 4.1.5 or 4.1.6, complete the following steps:
  1. Contact a BlackBerry Technical Support representative or your preferred reseller to purchase an unlock key. Note: The unlock key is also referred to as trade-up key when upgrading to BlackBerry Enterprise Server software version 4.1.6.
  2. Download the BlackBerry Enterprise Server software version 4.1 SP5 or SP6 from here.
  3. Run the installer on the computer hosting the BlackBerry Professional Software.
  4. When prompted, in the Unlock Key field, type the unlock license key (see screenshot below).
  5. Click OK.
The service pack installation upgrades the BlackBerry Professional Software to the BlackBerry Enterprise Server.
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