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Old 08-16-2009, 07:35 PM
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hdawg hdawg is offline
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Default KB19111 - How to enable public contact folders for synchronization in the BAS

KB19111 - How to enable public contact folders for synchronization in the BlackBerry Administration Service


Environment

  • BlackBerry® Enterprise Server version 5.0



Overview

Public folder synchronization can be enabled in the BlackBerry Administration Service using the following steps:
  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email.
  2. Click Edit Component.
  3. In the Published public contact folders section, select the public contact folders that you want to permit the BlackBerry smartphone user to synchronize to the BlackBerry smartphone.
  4. Click Save All.



Additional Information

The BlackBerry Service Account (besadmin) should have the Owner permission for all of the public folders.
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