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Old 07-30-2009, 03:44 PM
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Default KB05130 - Reconcile email messages with a PST file

KB05130 - Reconcile email messages with a PST file


Environment

  • BlackBerry® Desktop Software version 4.1 to version 4.7
  • BlackBerry® Enterprise Server
  • BlackBerry® smartphones
  • Microsoft® Outlook®



Overview

Background

You can set up BlackBerry Desktop Manager to reconcile the email messages on your BlackBerry smartphone with a Microsoft Outlook Personal Stores (PST) file on your computer. The reconciliation process can be performed manually, or it can be performed automatically each time you connect your BlackBerry smartphone to your computer.
Note: The BlackBerry smartphone user must be on a BlackBerry Enterprise Server to have this functionality.
Procedure

To reconcile email messages using BlackBerry Desktop Manager prior to version 4.3 complete the following steps:
  1. Connect your BlackBerry smartphone to your computer.
  2. In BlackBerry Desktop Manager, open Intellisync.
  3. Click Configure reconciliation.
  4. In the Personal Folder section, from the Personal Folder drop-down list, select the PST file you want to reconcile with your BlackBerry smartphone and click OK.
  5. Complete one of these tasks:
    • To reconcile manually, select the Reconcile messages check box and click Synchronize Now. Your email messages will be reconciled with the selected PST file.
    • To reconcile automatically, click Auto Start. Select the Reconcile messages check box, and click OK. Your email messages will be reconciled with the selected PST file the next time you connect your BlackBerry smartphone to your computer.
  6. Click Close.
To reconcile email messages using BlackBerry Desktop Manager version 4.3 to version 4.7 complete the following steps:
  1. Connect your BlackBerry smartphone to your computer.
  2. In BlackBerry Desktop Manager, click Synchronize.
  3. Click Reconciliation.
  4. In the Personal Folder section, from the Personal Folder drop-down list, select the PST file you want to reconcile with your BlackBerry smartphone and click Main Menu and then click Synchronization.
    Note: This PST file must be present in Outlook for you to choose it from the drop down list. If the PST is not shown add it in Outlook then reopen Desktop Manager.
  5. Complete one of these tasks:
    • To reconcile manually, select the Reconcile messages check box and click Synchronize. Your email messages will be reconciled with the selected PST file.
    • To reconcile automatically, select the Synchronize automatically check box, and click OK. Your email messages will be reconciled with the selected PST file the next time you connect your BlackBerry Smartphone to your computer. >>
  6. Close the Desktop Manager.



Additional Information

When reconciling email messages with a PST file, any folders stored in the PST file are copied to your BlackBerry smartphone. You can use those folders to file the email messages you want to reconcile with the PST file.
When filing email messages from a Microsoft Exchange folder to a PST file, the email messages that are present on the BlackBerry smartphone will also be filed automatically.
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