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Old 03-20-2009, 04:21 AM
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Default KB14502 - Migrate the BlackBerry Enterprise Server from Exchange 2000/2003 to 2007

KB14502 - How to migrate the BlackBerry Enterprise Server from Microsoft Exchange Server 2000 or 2003 to Microsoft Exchange Server 2007

Environment


* BlackBerry® Enterprise Server for Microsoft® Exchange
* Microsoft® Exchange Server 2000, 2003, and 2007

Overview

To migrate the BlackBerry Enterprise Server from Microsoft Exchange Server 2000 or 2003 to Microsoft Exchange Server 2007, complete the following steps:

1. Stop all BlackBerry Enterprise Server services.

Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.

2. Move the BlackBerry Enterprise Server service account mailbox to the new Microsoft Exchange Server. The default name for this account is BESAdmin.
3. After migrating Microsoft Exchange Server 2000 or 2003, verify the Microsoft Exchange Server 2007 permissions for the BlackBerry Enterprise Server.
4. Set the required permissions for the BlackBerry Enterprise Server in Microsoft Exchange 2007. For more information, see KB12483
5. If Exchange System Manager 2003 Service Pack 2 (SP2) Version 6.5.7638 is installed on the BlackBerry Enterprise Server, skip to step 10. If it is not installed, continue with step 6.
6. Remove Microsoft Exchange System Manager. (A Microsoft Exchange Server installation CD is required to complete this step.)
7. Perform a search for MAPI32.dll and cdo.dll.
8. Rename any cdo.dll and MAPI32.dll files from the system32 folder and the program files\exchsrvr\bin folder to a .bak file extension.
9. Download and install the latest Messaging Application Programming Interface (MAPI) and Collaboration Data Object (CDO) clients. For more information, see KB12697.
10. Resolve the MAPI profile for the BESAdmin mailbox on the Microsoft Exchange Server 2007 by going to Start > Programs > BlackBerry Enterprise Server > Edit MAPI Profile.
11. Restart the BlackBerry Enterprise Server.

Important: Restarting the BlackBerry Enterprise Server will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.

Additional Information

For more information on the system requirements for installing the BlackBerry Enterprise Server in a Microsoft Exchange Server 2007 environment, see KB13302.
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