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Old 09-20-2009, 04:45 PM
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Default KB11841 - How to disable email redirection for a single BlackBerry smartphone on BES

KB11841 - How to disable email redirection for a single BlackBerry smartphone user on the BlackBerry Enterprise Server


Environment

  • BlackBerry® Enterprise Server



Overview

To disable email redirection for a single BlackBerry® smartphone user on the BlackBerry® Enterprise Server, complete the following steps:
  1. Select a BlackBerry smartphone user from BlackBerry Manager.
  2. Under Common, select Disable redirection.

    This will stop email messages being forwarded to the BlackBerry smartphone.
To disable email redirection for a single BlackBerry smartphone user on the BlackBerry Enterprise Server version 4.1 SP2, complete the following steps:
  1. In BlackBerry Manager, select the appropriate BlackBerry Enterprise Server.
  2. Click the User tab.
  3. Select the desired BlackBerry smartphone user account and click Service Access.
  4. Select the Disable redirection check box.
This will stop email messages being forwarded to the BlackBerry smartphone.
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