Hi All

This is my first post and i though i would start with an addition.

This script will prompt for a bes server, a messageant the user is in and then the error or users name. I will return anything with the users name in it or anything with th error messge. I have found this wot work great when you are looking for a specific issue or to see if many users are being affected. If there are any questions or issues pleas elet me know.

cls
@Echo Off
REM This will allow parsing of bes logs
REM ***************sets proper date format********************

FOR /f "tokens=1-4 delims=/ " %%G IN ('ECHO %date%') DO (
SET MN=%%H
SET DY=%%I
SET YR=%%J)

REM ********************Asks for input for proper agent log ****************

set INPUT=
set /P INPUT=Enter Bes Server user is on: %=%

if %input% == "put your bes server name here without quotes" goto bes1
if %input% == "put your bes server name here without quotes"

REM ***** This is the part that parses the information *********

:bes1
set log=
set /P log=Enter message Agent(can be found in email error message): %=%
set / usr=
set /p usr=Enter NT Logon Name or Error:%=%

find /i "%usr%" "BES SERVER NAME HERE\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\%yr%%mn%%dy%\BES SERVER NAME HERE_magt_0%log%_%yr%%mn%%dy%_0001.txt" > "c:\%usr%.txt"
notepad "c:\%usr%.txt"
goto exit


:bes2
set log=
set /P log=Enter message Agent(can be found in email error message): %=%
set / usr=
set /p usr=Enter NT Logon Name or Error:%=%

find /i "%usr%" "\\BES SERVER NAME HERE to full log path\Research In Motion\BlackBerry Enterprise Server\Logs\%yr%%mn%%dy%\BES SERVER NAME HERE_magt_0%log%_%yr%%mn%%dy%_0001.txt" > "c:\%usr%.txt"
notepad "c:\%usr%.txt"
goto exit

pause

:exit
exit

Great first post!

It looks like from reading the script it executes the command over the network ... so the directory with the logs in it needs to be shared out; right?

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The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.

No it does not have to be shared out as long as you have access to the "drive letter"$ i put in \\servername\c$\bes log paths. This way it can be configured if the paths are in different locations as we EX: \\servername\e$\bes log path

gotcha

__________________
http://blog.port3101.org/hdawg/

The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.

In that case, shouldn't the 'find /i "%usr%"' line for both bes1 and bes2 be the same? Your syntax differs from one to the other (the second appearing to be the correct one). And even then, why not look at automating it with a SQL query against the database to gather the agent number and BES server information (name and agent), a corresponding remote registry lookup for the log file location (unless that's in the database - can't remember), and then load all that information dynamically for the remote search. Now, as to how to do all of that, it shouldn't be hard, but that's not my cup of tea

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The views expressed by me on Port3101.org are my own and do not necessarily reflect the views of my employer.

This was created for anyone to use as long as they have access to the logs. If they don't it is very easy to do so. Giving access to the database even just view can be dangerous. We have over 5000 handhelds with 6 BES servers. The people that are allowed to have a blackberry are execs. We do not want people who have access to the database gathering other information that they should not have. By giving access just to the logs techs can look at issues if they arise for 1 user or many. I am also not a sql person that has the knowledge to create the querries.

Looks like a great tool, but I've to admin I'm not an expert in sql nor know that much about scripts. Provided that I have access to the $ and my sever name is bes01 and the user is joe doe where in the staments I need to input such furthermore I think the tool will be great if the intented users can have a chance to input the names in a prompt format.
Please let me know if this can be done
Regards,
Al

Dear All,

Im new to it and i really need a clarification as how can i use this script.

I just have to put the BES name and user name wherever required and just run it from the command prompt. Your response is highly appreciated.

And for one bes i just have to use uptil BES 1 or what?

Kindly explain

save the txt as search.cmd and run it ...

__________________
http://blog.port3101.org/hdawg/

The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.