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Brief AM Outage (UK only)
 
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Old 05-15-2009, 06:41 AM
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Default Brief AM Outage (UK only)

Anyone in the UK wondering why their BlackBerrys didn't work this morning should read this:

EU BlackBerry Service Outage - Port3101.org : Your BES Connection
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Old 05-15-2009, 08:04 AM
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The NOC in UK also provides service to other carriers in EMEA. So they all were affected by the outage and not only you guys on your small island
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Old 05-15-2009, 08:36 AM
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Quote:
not only you guys on your small island
Yes thank you Abe
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Old 05-15-2009, 08:39 AM
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Quote:
Originally Posted by Si View Post
Yes thank you Abe
Be cool
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Old 05-15-2009, 08:43 AM
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Das cheeky b*****d!
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Old 05-15-2009, 09:31 AM
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Thanks good info
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Old 05-15-2009, 11:00 AM
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Hi - we use Boxtone to monitor our BES and this sent me a SRP alert just after 7am this morning. I logged into our BES and noticed that the SRP status was indeed having a problem, call then logged with RIM - spoke to the call centre in Singapore, all they would say is that he couldn't access the link.

9am the BES got its SRP connection back, quick call to RIM for an update but no information

Second time this has happened over the past few weeks - although not good, it does at least justify to my bosses that we need to keep boxtone if they want an instant alert. Also justifies my job

if anyone gets any further info as to what the problem was, would appreciate it as I need to compile an incident report
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