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BlackBerry Administration Service / AD AUthentication
 
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Old 05-14-2009, 09:28 AM
Cheese Sammich's Avatar
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Default BlackBerry Administration Service / AD AUthentication

So... AD Authentication for BAS seems to have just stopped working all of a sudden.
Earlier this week, no problems logging in with my AD account which has been properly set with appropriate roles.
Today... can't do it.
"The username, password, or domain is not correct. Please correct the entry."

I tried restarting the BAS service and also rebooted the BES entirely. Didn't seem to help.
LDAP settings are valid and verified.

I can still log into BAS using BAS authentication, so it's not the end of the world.

Any ideas on troubleshooting the AD auth problem?
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Old 05-14-2009, 09:55 AM
Cheese Sammich's Avatar
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Default

Seems to be a known issue:
KB18161 - Unable to administer the BlackBerry Administration Service

Workaround 1 resolved the problem for me.
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Last edited by Cheese Sammich; 05-14-2009 at 10:09 AM.
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Unable to logon to Blackberry Administation Service This thread Refback 07-11-2010 11:38 AM
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