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Blackberry receive a Red X while accepting an invite from an external client (Google)
 
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Old 11-18-2012, 02:20 PM
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Default Blackberry receive a Red X while accepting an invite from an external client (Google)

When I accept an invite using my Blackberry from an internal user from our company it is fine; however, when I get an invite from an external email client and accept the invite from my Blackberry I get a Red X (only some people). When I open Outlook it is fine and scheduled in the calendar.

The person that sends invites is a Google Apps business user. I can accept the invite on my Outlook 2010 client fine. As I stated above, my accept on my BB does get sent to the other end and does show up on my calendar as accepted (on both my BB and Outlook).

We are running BES 5.0.3, Exchange 2010 environment.

Not really a huge problem, but weird. Anybody have any ideas or have seen this before?

Thanks in advance.
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Old 11-20-2012, 10:39 AM
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Originally Posted by 1bird2 View Post
When I accept an invite using my Blackberry from an internal user from our company it is fine; however, when I get an invite from an external email client and accept the invite from my Blackberry I get a Red X (only some people). When I open Outlook it is fine and scheduled in the calendar.

The person that sends invites is a Google Apps business user. I can accept the invite on my Outlook 2010 client fine. As I stated above, my accept on my BB does get sent to the other end and does show up on my calendar as accepted (on both my BB and Outlook).

We are running BES 5.0.3, Exchange 2010 environment.

Not really a huge problem, but weird. Anybody have any ideas or have seen this before?

Thanks in advance.
Gotta be honest; have never seen thsi before. when this happens take a peek in the MAGT log with the 5 minute window around when you accepted the invite and grab what is shown there. Gotta be something in the logs (or whats it say when you open the red X message on the device?
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