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Old 03-08-2011, 02:19 PM
BES Administrator
Join Date: Jan 2009
Posts: 14
Question Cannot open .doc

I have tried searching this forum for an answer to my problem. We cannot open .doc on any Blackberry on our BESX server. .DOCX works fine as does any other Office format. We are running BESX ver

Anyone who can shed some light on this would be my hero.

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Old 03-08-2011, 04:03 PM
BES Addict
Join Date: Feb 2009
Location: Toronto
Posts: 69

Upgrade to 5.0 SP2 with MR4... shoudl fix.. read the release notes for MR4 about not being able to open some word docs.
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Old 03-10-2011, 10:44 PM
BES Administrator
Join Date: Jan 2009
Posts: 14
Default ...

I upgraded our BESX to 5.0.2 and then installed MR1. I cannot locate MR4 on the downloads page for BESX. The only other downloads were security patches.

I cheched the attachment connector and it does show .doc as a file type that is allowed and the file size is 3000.

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Old 03-11-2011, 11:39 AM
knottyrope's Avatar
The knotty A D M I N
Join Date: Jan 2009
Location: Mass
Posts: 103

BES Express is only at SP2 MR1 if thats what you have.

Torch 9800 on BES 4.1.6 MR7, Exchange 2003, SQL 2005.
WES 2009-2010 Survivor
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