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BES update failure MDS not starting
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Old 02-23-2011, 09:33 AM
BES Administrator
Join Date: Feb 2009
Posts: 13
Default BES update failure MDS not starting

it's not the first time I have this error, so I am posting the problem and the fix if anyone is interested...

after upgrade of 4.1.7 MR1 to MR3. MDS service fail to start

I have the following error:

Event Type: Error
Event Source: BMDS
Event Category: None
Event ID: 0
Date: 2/23/2011
Time: 8:23:02 AM
User: N/A
Computer: SRVAPP
The description for Event ID ( 0 ) in Source ( BMDS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:

Error loading: %s

[EN= 203] [EMSG= 桔⁥祳瑳浥挠畯摬渠瑯映湩⁤桴⁥湥楶潲浮湥⁴灯楴湯琠慨⁴慷⁳湥整敲 (0xcb)] [SRC=尮潳牵散橜癡獡牥敶⹲c][LINE=1275]

my last upgrade to MR1 did the same thing

here was the real problem:

I had the following:
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="" -XX:+DisableExplicitGC -Xss128K -Xmx768M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\mail\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "SRVAPP_MDS-CS_3"

into HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BlackBerry MDS Connection Service\ImagePath

the error is the jvmpath="" it should point to something !! In my case I was able to fix it with the following: jvmpath="C:\Program Files\Java\jre1.6.0_07\bin\client\jvm.dll"

I hope it will help anyone having the same issue I had !!

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