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BES 5.02 and Exchange2010 Calendar issues
 
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Old 02-14-2011, 11:33 AM
BES Activated
 
Join Date: Mar 2009
Location: UK
Posts: 9
Default BES 5.02 and Exchange2010 Calendar issues

Hi Guy's,

We have an issue with our BES not syncing the calendar properly, It was fully tested and wiorking when i deployed it.

Exchange 2010 RU1
BES 5.0.2
CDO/MAPI 6.5.8165

Recently it has started to slow down and now this issue with appointment not syncing from Exchange to the devices.

a couple of server have now been upgraded to SP1 against my reccomendations, but i have made sure all the permissions are OK, and so is the throttling policy, i have re-run both to make sure.

i get the following error repeatedly in Event Viewer;

MailboxManager::TestOpenMsgStore - OpenMsgStore (0x8004011d)

and also this in the MAGT logs;

CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder

I have google this, searched the RIM KB this forum and others, but nothing seem to help?

Any ideas would be greatly appreciated.

David
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  #2 (permalink)  
Old 03-13-2011, 01:14 AM
BES Administrator
 
Join Date: Aug 2010
Location: Here & There
Posts: 32
Default

Are you still using CDO for calendaring? With Exchange 2010 RU1 and higher, it's recommended that you enable Exchange Web Services. EWS is more efficient than CDO. Take a look at KB 20157 to enable EWS on Exchange. Skip step 5. EWS is already enabled on BES 5.0.2.
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