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Tracking a possible contacts sync problem?
 
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Old 02-09-2011, 01:06 PM
tcv tcv is offline
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Join Date: Feb 2011
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Default Tracking a possible contacts sync problem?

Hey folks,

I'm new here.

I have a user on a very light-weight BES installation that is unsure whether her contacts are all syncing correctly.

I have been trying to work with her remotely, but it's been tough. Ultimately, I think I'm going to have to get the device in my hand and see if contacts edits/additions/deletes go back and forth.

But then I wondered: I have access to the user's Exchange mailbox. Could I make a change and then peruse the BES logs to find out whether the changes were pushed to the device?

Any help is appreciated.

Cheers,

m
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