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8830's and .wav Attachments
 
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Old 10-26-2010, 04:32 PM
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Join Date: Jun 2010
Location: Jackson, MS
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Question 8830's and .wav Attachments

For some reason our 8830 devices can no longer open our “voicemail.wav” attachments that are left in our users inbox (Avaya VOIP phone System) since being migrated from 4.1.7 to 5.0.2. However users who are on 4.1.7 seem to be able to open them just fine. What gives? The only work around I've seem to be able to use is upgrading the OS on the devices from 4.2.2 to 4.5 which enables them to be able to download the files, but they can no longer preview them.
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Old 11-03-2010, 10:45 PM
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Join Date: Mar 2009
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Have a look here. Most likely need WMP installed on the new server.
KB13547-Unknown error when opening .wav files on the BlackBerry 8830 World Edition smartphone
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