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Unable to compose email in Rich text or HTML
 
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Old 10-07-2010, 09:37 PM
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Default Unable to compose email in Rich text or HTML

Hi,

couple of 9700 users are unable to compose a email from the device in Rich text / html format. But no issues while replying to HTML mails. Any idea??
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Old 10-08-2010, 09:32 PM
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BlackBerry devices do not have the ability to compose messages in HTML or Rich Text format. They can compose in plain text only.
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Old 10-18-2010, 10:08 PM
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There is a option to "Enable HTML e-mail. I mean, if you send a e-mail using BB device, it should received in HTML format at Outlook.
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Old 10-19-2010, 09:38 AM
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The 'Enable HTML Email' option is for receiving messages only.
As I mentioned, you cannot compose/send a message in HTML format.
BlackBerry devices don't do that.
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