i have noticed the same. it accurately reports the cals used, however devices contacted and activated devices overs below 100 when i have 14000 activated devices.
thought it was just me
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Two months ago, I saw a provocative movie on cable TV. It was called The Net, with that girl from the bus.
How many of your users have actual data? Sounds like it is not polling the database right. Try restarting the SNMP services on the BES, and then restarting all of the monitoring services on the BES monitoring server.
Since this started happening, all servers have been rebooted multiple times.
I was hoping that the installation of SP2 would fix the issue. It has not.
Screen shot attached...
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Tim - Curve 8310
BES 5.0.2/WS2008 x64 Virtual/Exch2007
Last edited by tmunro55; 09-09-2010 at 09:29 AM.
Reason: Adding screen shot
BES 5.0.2, Exch 2003, Device Contact times (15 + 60) are both blank.
I HAVE accurate users, devices, failed to start, CAL's and CAL's used.
Thank You!
Tom
A colleague of mine fixed it while looking at something else. I believe it had to do with the SNMP setup and firewall ports. I'm afraid I can't be of more help, but hopefully this will point you in the right direction.
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Tim - Curve 8310
BES 5.0.2/WS2008 x64 Virtual/Exch2007
Thanks for the prompt reply, Tim!
This is a weird one... The Device Contact Time (15 or 60) is a hit or miss value in my case. One out of every 5 or 10 tries (completely closing and opening a new browser) the data is there. I have restarted all BES services, as well as the SNTP service after reading this blog.
My install of 5.0.2 is a clean one from the start.
Any suggestions are greatly appreciated. Thanks!
BES 5.0 monitor not tracking Device count
What was the fix for this??
Linear Mode
