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blackberry Transporter 4.1 to 5.0
 
  #1 (permalink)  
Old 08-25-2010, 07:25 AM
BES Administrator
 
Join Date: Feb 2009
Location: London
Posts: 25
Cool blackberry Transporter 4.1 to 5.0

Hi All,

I have a strange problem while migrating a user from 4.1 to 5.0 using the Blackberry Transporter tool.

I have a user with 2 blackberry accounts, 1 on our BES in London and 1 in zurich. I accidently transported the wrong account to our new BES 5. Now when I try and transport the correct account. The transporter just skips the account???

I have checked manually on the BESMgmt database on BES 5 and he does not appear in there or in the Administration Service. So I cant see any trace of him on the new server.

Has anyone else experienced this problem. A solution would be much appreciated.

G
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Old 08-25-2010, 07:44 PM
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Join Date: May 2010
Posts: 55
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What your transporter log says??
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Old 08-25-2010, 10:54 PM
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Join Date: Aug 2010
Location: Here & There
Posts: 32
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Try creating a new BET manifest, configure db settings, and then move the user.
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