Is there any way to change character encoding of PIN, SMS, Phone log CSV files?
Hi,
I am trying to collect & parse logs from BES log files namely the PIN, SMS & Phone Call logs for parsing purposes.
But the CSV files are in Unicode format. The line endings are a mix of UNIX (LF) & Windows/DOS (CR-LF) format which is not compatible with my collection tool.
I am trying to get the files in ANSI format which I hope would have uniform line endings.
I probably didn't get the right BES service component to change the logging settings for these CSV files.
Any ideas on this?
Thanks for the help!
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