Hi..
Have u referred any document for installing BES?? The below note is from BES installation guide. See it may helpful for you..
Cheers!!
Configure support for Unicode languages
You can make sure that the messaging application can display the Unicode messages that the BlackBerry® device sends by
configuring the BlackBerry® Enterprise Server to support Unicode languages (for example, Japanese, Korean, or Simplified
Chinese).
1. On the computer that hosts the BlackBerry Enterprise Server, on the taskbar, click Start > Run.
2. Type regedit.
3. Click OK.
4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents.
5. If the MAPIEncoding registry key exists, perform one of the following actions:
• Delete the key.
• Change the value of the key to 1.
6. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Setup.
7. Verify that the ConfigKeystoreCountry registry key is set to one of the following values, depending on your organization's
environment:
• CN for Simplified Chinese
• JP for Japanese
• KR for Korean
8. In the Windows® Services, restart the BlackBerry Dispatcher.
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