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unable to send Pin message from BlackBerry Manager via my laptop
 
  #1 (permalink)  
Old 05-18-2010, 01:04 AM
BES Activated
 
Join Date: Apr 2010
Location: Sydney
Posts: 5
Default unable to send Pin message from BlackBerry Manager via my laptop

Afternoon all,
I have had this little issue for a while now and cannot seem to sort it out. The problem is this:

If I want to send out a pin message (APB) to the BlackBerry community I need to remote to the BES server, start BlackBerry Manager and send the message. This works fine.

If I attempt the same excerise from my laptop I get the error :
RPC Error Detail : Access Denied.

Now from my laptop I am able to do:
1. Create users
2. Reset EA
3. Delete users
4 Send service books
5. Assisgn/unassign configurations

So I can actually operate normally from my laptop, sending PIN is the only thing I cannot do.

Checked out the Knowledge base, nothing there but I stand to be corrected

Any suggestions?

Environment:
BES 4.1.4 MR3
Windows Servers
Domino 7.0.3
SQL 2005
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Old 05-18-2010, 08:49 AM
hdawg's Avatar
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Join Date: Nov 2008
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Can you send a PIN to an individual user?
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Old 05-24-2010, 09:08 PM
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Join Date: Apr 2010
Location: Sydney
Posts: 5
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Not from my laptop using BB manager. Logging onto the BES server and using BB manager, no issues.
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Old 05-25-2010, 01:25 AM
Sp1d3rM@n's Avatar
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Join Date: Jul 2009
Location: Nowhere, USA
Posts: 46
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Can't say I've never tried that. I do all such things using wrappers around BESUserAdminClient which to me is a much faster way to go.
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Old 05-25-2010, 03:29 PM
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Join Date: Nov 2008
Posts: 2,257
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Give this a try:

from your workstation do this:

net use \\BESNAME\c$ /user:YOURDOMAIN\YOURUSERNAME

such as:

net use \\BES01\c$ /user:PORT3101\hdawg

You'll be prompted to put in your password ... do that and then you should see:

The command completed successfully.

Try to send a PIN after that.
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