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DBStore::GetDB failed because unable to open
 
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Old 05-05-2010, 01:02 AM
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Join Date: Apr 2010
Location: Sydney
Posts: 5
Default DBStore::GetDB failed because unable to open

Hello all,

Found this in my domino server log.nsf this morning for 3 users. We had a problem with the primary server and restricted access to the server. This action forces users over to the backend server.

Environment: Domino 7.0.2
BEs: 4.1.4 MR3

Exert from log.nsf:

05/05/2010 10:49:40 AM Unable to failover replica ID (00000000:00000000) from server xxxxxxx/xxxxxxx/xxxxx!!mail\xxxxxx.nsf to any other cluster member
05/05/2010 10:21:15 AM {xxx/xx} DBStore::GetDB failed because unable to open CN=xxxxxxx/xxxxxxx/xxxxx!!mail\xxxx.nsf (Access to this server has been restricted by the administrator 0x09FC)
05/05/2010 10:21:15 AM {xxx/xx/xx} ScanForChangedRecords failed because mail file could not be opened

Solution:
Checking the Catalog.nsf and the cluster directory there were 3 entires instead of two. Checking further I found that the users concerned all had restores done on their mail files quite sometime ago.

Removal of the restores allowed the cluster manager to then direct traffic correctly and on one database "Replication" was turned off. This sorted out my issue.

Hope this helps.
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