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  #1 (permalink)  
Old 05-01-2010, 12:00 AM
BES Administrator
 
Join Date: Jan 2009
Posts: 14
Default Accessing files

I just setup BESX for the first time and I am trying to figure out how to access my files on our file server. I can use the domain admin login to view them, however my username and password do not function.

I'm sure the fix is easy and any help woud be appreciated.

David
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Old 05-03-2010, 12:25 PM
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Join Date: Mar 2009
Posts: 106
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Are you able to access the share from your desktop using user credentials?
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Old 05-03-2010, 09:55 PM
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Join Date: Jan 2009
Posts: 14
Default ...

Yes. I am a member of a ADUC user group that has permission to the network share.

Should the user be added seperately to the share?

David
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Old 05-04-2010, 10:08 AM
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Join Date: Mar 2009
Posts: 106
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Access is based on NTFS permissions. So if the user has access, he should be able to access it on their device. They will be prompted for login in the application.

Now if you want to send a file from the share, the besadmin account will need access as well.
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Old 09-09-2010, 07:37 AM
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Join Date: Aug 2010
Location: Austria
Posts: 1
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Quote:
Originally Posted by dmonty View Post
I just setup BESX for the first time and I am trying to figure out how to access my files on our file server. I can use the domain admin login to view them, however my username and password do not function.

I'm sure the fix is easy and any help woud be appreciated.

David
In case you are running BES on a windows domain controller, I think this might be because of the windows permissions:
"Ordinary" users do not have the permission to log on locally to a DC machine, whereas besadmin has. and it seems that BES does sth like this (or is it "logon as a service"). So, instead of ripping a big hole by allowing all users to log on locally to the dc, I would suggest creating another user for remote file access and grant this user the said permission... at least thats the best what comes to my mind.
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Old 09-09-2010, 08:39 AM
BES Administrator
 
Join Date: Jan 2009
Posts: 14
Default ...

Our BESX is not on a domain controller. It actually runs on the same server that handles OWA.

I myself am a domain admin and I can browse files. No one else can despite the fact that they can from their PC's.

David
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Old 09-13-2010, 10:02 PM
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Join Date: Aug 2010
Location: Here & There
Posts: 32
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Allow log on locally is required. Take a look at KB21948 (KB21948-Allow Log on Locally permission is required for BlackBerry smartphone users on the BlackBerry Enterprise Server in order to use Remote File Access).
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Old 09-27-2010, 07:04 PM
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Join Date: Jan 2009
Posts: 14
Default ...

That fixed it thank you!!
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