Under the Smart Dialing Options from the Phone Log we're trying to populate the "To access office extensions within my corporation, call". We need to insert the main switchboard number and want to push this out from a BES 5.0.1 server.

Is this possible or do we have to touch all our devices or educate our users?

Thanks in advance.

Sep

You can set these values within the IT Policy.

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I have looked at the IT Policies and in Smart Dialing the corporate number is not an item that can be entered. Furthermore, a number of those policy rules are now obsolete as of BES 4.1.4, according to the description.

Abe, do you know exactly which policy group and setting will allow us to set the corporate number?

Thanks

Then I may be mistaken. I assumed you could control all Smart Dialing options through the IT Policy. As I have no access to a BES at the moment, I am not able to double-check this.

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I've got BAS up and the only policy settings are "Enable Smart Dialing Policy", "Smart Dialing Allow Device Changes", "Set Local Country Code", "Set Local Area Code", "Set National Number Length".

And as I had mentioned, the description says the rule is obsolete as of BES version 4.1.4.

May be there are other ways of setting this value on the handheld. Any ideas?