Hi All,

I am completely against the wall on this one, even though you'd think its relatively simple.

I have decided to start using Win7Pro at work. I do all the BES stuff here which always invloves having to plug in multiple models of blackberry into my machine via USB.

See below for specs of things you guys would probably ask for. I will explain the problem in a sec:

PC: HP xW4600 Workstation
BDM: 5.0.1.18
OS: Windows 7 Professional 6.1.7600 build 7600
Devices: Bold, Storm, Storm 2, Onyx, Curve

The problem is windows 7 hardly ever recognises the device. When I plug in it first tries to look up the driver via windows update, even though the drivers are probably on the machine. I have also tried installing the latest USB & Modem drivers from the Blackberry website so its not that.

It always seems to fail on the actual Blackberry Smartphone driver. It installs the SD Card and others ok.

I have also tried rebooting, booting with the device on, uninstalling and reinstalling BDM latest version. I have tried to manually update the driver when it comes up in device manager. It used to come up in unknown devices but now seems to come up in USB Controllers with an exclaimation. If you try and update the driver windows 7 says it already has the best driver installed.

Guys any help would be much appreciated. I am really struggling here.

Many thanks people

I have seen this issue on my Windows 7 (Ultimate, 64bit) machine. The only solution I have is to switch the USB port or change the cable. Usually using a shorter cable makes things to work.

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Not that it would make a lick of a difference, but there is a newer version of BDM as of two days ago - 5.0.1 build 40 (5.0.1.28). Who knows, maybe they made it more Win7 friendly. I've never personally had issues with my 8900, 9000, or 9700.

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BCSA (4.1, 5.0) | BCSD (4.1, 5.0)

The views expressed by me on Port3101.org are my own and do not necessarily reflect the views of my employer.

A Shorter cable, no offense Abe but how does this help?

It helped in my case. Instead of a 1,8m, I used a 1m cable. But it could be just a coincidence. Since then I didn't use the longer cable.

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Probably just pure coincidence with it being a new cable. But hey, stay with what works. Plus the shorter cables do seem to be built better.

__________________
BCSA (4.1, 5.0) | BCSD (4.1, 5.0)

The views expressed by me on Port3101.org are my own and do not necessarily reflect the views of my employer.

had the same problem, make sure you use the 32b version of IE

works for me