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Logon as Service Grayed out after Besadmin switch
 
  #1 (permalink)  
Old 10-27-2009, 11:25 AM
BES Activated
 
Join Date: Jan 2009
Location: Chicago
Posts: 2
Default Logon as Service Grayed out after Besadmin switch

Greetings,

Having a tough time nailing this down, and everything I've searched on has com up empty.

First the specs - Blackberry Professional Server running on Windows Server 2003 Service pack 2. Exchange Server is on an SBS2003 running Exchange Server 2003.On Friday, after a server reboot I was getting 5305 20406 errors. Research showed me that the service account was corrupt and I needed to create another one called mydomain\besadmin2 using KB04293 Finished that on Friday, everything was fine. Messages have been lowing for the pas t3 and one half days.

I had to update the SBS server this morning and then the Blackbery Server stopped talking to Exchange. Rebooted the Blackberry server and now I'm finding that the new service account can't login because it is not authorized to logon as service. Went to change that and it's grayed out. I could have sworn I followed that step when switching accounts. I've researched the web for the last couple of hours and nothing seems to work. The mydomain\besadmin2 account is a member of the local adminstrators group.

I did find that besadmin2 was not in the domain policy for logon as service, I have changed that and have done gpupdate at the console of the BES, but I still cannot add besadmin2 for logon as service.

Any assistance for this would be appreciated.


Stan Mocek
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  #2 (permalink)  
Old 10-27-2009, 12:20 PM
BES Activated
 
Join Date: Jan 2009
Location: Chicago
Posts: 2
Default

Quote:
Originally Posted by SMocek View Post
Greetings,

I did find that besadmin2 was not in the domain policy for logon as service, I have changed that and have done gpupdate at the console of the BES, but I still cannot add besadmin2 for logon as service.
Replying to my own post, and my own error, I had NOT changed the domain policy properly. Once that done, the problem was solved.

Stan Mocek
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