Hello,

Anyone able to help me with this?


BES 5.0
Exchange 2003
Server 2003 E

All BES components are on one box


1. When installing it asks for DNS name of the administration service? I used "host name of my bb.domain name: port number" is this right?

2. I made an admin account using the webconsole and named it BASSYS


I try a command and get

(10/21 14:59:09.595):{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [INFO] [BUA-3000] {BASSYS:33733d0} Authenticating

...

(10/21 15:00:15.764):{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [INFO] [BUA-3000] {BASSYS:33733d0} ... could not

authenticate.

(10/21 15:00:15.811):{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [ERROR] [BUA-3003] {BASSYS:33733d0} Internal erro

r: java.lang.Exception: Error while searching for required Authentication plug-in


Any help would be greatly appreciated.

You don't need to put a port number, I wouldn't imagine. Here are my instructions for my QA environment:

Installation – BlackBerry User Administration Tool

NOTE: This can be installed on a workstation or server that is not a BlackBerry-related server
- Install Java Runtime Environment 5.0
- Run jre-1_5_0_19-windows-i586-p.exe from \Installations\ResourceKit
- Install BlackBerry User Administration Tool
- Run brk-besuseradminx5.0.0.54.msi from \Installations\ResourceKit\5.0.0.54
- Click Yes when prompted to insert jvm.dll to the PATH system environment variable
- On the Wizard introduction screen, click Next
- Change Country/Region to United States
- Select ‘I accept’ and click Next
- For DNS name, type bbadmqa-us.domain.com
- For the SSL keystore location, select C:\Program Files\Research In Motion
- For the SSL keystore password, type in a unique password and click Next
- For the Destination Folder, leave the default and click Next
- Click Install
- On the DOS screen, press any key to continue
- Click Finish

__________________
BCSA (4.1, 5.0) | BCSD (4.1, 5.0)

The views expressed by me on Port3101.org are my own and do not necessarily reflect the views of my employer.

Thanks for taking time to respond Otto. I'll give this a shot and see what happens. Cheers