Hello Community,

I am having trouble trying to get my Blackberry's hooked up to BPS

I have gotten the BlackBerry smartphone to generate an ETP.DAT message and send it to the BlackBerry smartphone user mailbox over the wireless network.

Then, I got the BlackBerry Messaging Agent to generate a new permanent encryption key and send it to the BlackBerry smartphone.

I took that Key the email address and put it into the phone! The phone still says not activated and the Blackberry Manager it say: IT Policy Status: Pending and IT Policy Status Message: 70 Processing stopped: Invalid PIN

I hit the menu key, then activate and I get an error that says "An error occurred. Please contact your System Administrator"

What am I doing wrong!?!? This is my first attempt at trying to set up a blackberry server!! Any help on this would be greatly appreciated!

Thanks,
Wes

You're going to get the same answer over here that you would at BBF ... personally though I'd rather answer it here and will continue the discussion here.

READ:

KB04829 - "An error has occurred. Please contact your system administrator"

KB13852 - Identifying and troubleshooting enterprise activation issues

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