Morning all.

I've got an issue where I need to be able to allow a few people to play Pandora & Slacker Radio (long story!).

But, with the I.T. Policy I have them in, it won't allow it to play, but does allow them to download the respective application(s)...

If I put them in my I.T. Policy, i.e. no restrictions, it works. But, I'm trying to figure out which rule/option in the 'users' policy I need to change to thus allow it to work for them for their BlackBerry...

Any ideas?

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What do you have set for the IT Policy they are in?

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The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.

Thanks for the reply, this is it:

HANDHELD POLICY SETTINGS:
IT Policy Name = "EM Blackberry Policy"
Allow Phone = TRUE
Allow Browser = TRUE
Allow Peer-to-Peer Messages = TRUE
Allow SMS = TRUE
Allow BCC Recipients = TRUE
Home Page Address = "http://www.google.com"
Common Policy Group:
IT Policy Notification = FALSE
CMIME Application Policy Group:
Attachment Viewing = TRUE
Enable Wireless Message Reconciliation = TRUE
Security Policy Group:
Allow Split-Pipe Connections = TRUE
Allow External Connections = TRUE
Allow Internal Connections = FALSE
Browser Policy Group:
Disable Java Script in Browser = FALSE
MDS Browser Title = "Engle Martin & Associates"
VoIP Policy Group:
Allow VoIP = TRUE
VPN Policy Group:
Enable VPN = FALSE

DESKTOP POLICY SETTINGS:
Allow Phone = TRUE
Allow Browser = TRUE
Disable Wireless Calendar = FALSE
Service Exclusivity Policy Group:
Allow Other Browser Services = TRUE



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For Me, and other I.T. users, I have:

HANDHELD POLICY SETTINGS:
IT Policy Name = "EMA I.T. Policy"
Security Policy Group:
Allow Split-Pipe Connections = TRUE
Allow External Connections = TRUE
Allow Internal Connections = TRUE
Allow Third Party Apps to Use Persistent Store = TRUE
Allow Third Party Apps to Use Serial Port = TRUE

DESKTOP POLICY SETTINGS:

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The only thing I see which is different from a security standpoint is:

Allow Internal Connections = TRUE/FALSE

shouldn't these apps be using BIS and not MDS? or do they use MDS if it exists?

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http://blog.port3101.org/hdawg/

The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.

They should be using BIS. At present, we don't have MDS setup, and we're not even using it.

So, are you saying in the settings of said applications (Pandora / Slacker, and any others) they should be selecting BIS?

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it should auto detect which transports it can use and use that transport.

Do you have a software configuration applied to the users? ... with any application control policy perhaps?

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http://blog.port3101.org/hdawg/

The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.

I would agree. I don't see much in the 'restrictive' IT policy that would actually restrict anything. If anything, there are a lot of options that are configured that are defaults already (e.g. - Allow Phone, Allow Browser, et al). There's no real point of specifying these policy options if their default values are what you're setting them to anyhow. Not saying it's wrong, but it does makes it more confusing to keep up with, to be honest.

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The views expressed by me on Port3101.org are my own and do not necessarily reflect the views of my employer.

Thanks for the input. As a matter of fact, after a conversation with the I.T. Director, I'm going to have one policy that allows everything, BUT, I'll turn the password option on. Meaning every device is forced to have a password, with X characters, and will be forced on every X minutes...

To be honest, it's a small company, with about 100 BES licenses, and they're not too bothered about security etc. I've tried, and tried to explain it to them the importance of security. So I've thus forced the issue about setting the password option...

So, again, thanks for all the info.

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Glad to hear you got them to accept the password policy. There is no excuse for everyone to not have a password on their device.

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http://blog.port3101.org/hdawg/

The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.