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KB11573 - Antivirus exclusions for the BlackBerry Enterprise Server
 
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Old 02-16-2009, 04:24 AM
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Default KB11573 - Antivirus exclusions for the BlackBerry Enterprise Server

KB11573 - Antivirus exclusions for the BlackBerry Enterprise Server


Environment


* BlackBerry® Enterprise Server

Overview

If anti-virus software is scanning the Research In Motion\BlackBerry Enterprise Server\Logs\ directory, the log files can become locked. If the files are logged when BlackBerry Enterprise Server services are attempting to update these files, the updates may not succeed. Additional updates to the log files may also stop until the BlackBerry Enterprise Server services are restarted.

Enabling exclusions of the .txt and .csv files in the Research In Motion\BlackBerry Enterprise Server\Logs\ directory will prevent any problems.
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