02-02-2009, 10:04 PM
|
 |
Proprietor
|
|
Join Date: Nov 2008
Posts: 2,238
|
|
KB05018 - Visual C++ Runtime Error when opening BlackBerry Manager
KB05018 - Visual C++ Runtime Error when opening BlackBerry Manager
Environment
- BlackBerry® Enterprise Server software version 4.1 for IBM® Lotus® Domino®
- BlackBerry® Enterprise Server software version 4.1 for Microsoft® Exchange
- Microsoft® .NET Framework 1.0 to 2.0
Overview
When trying to open BlackBerry Manager, the following error message appears:
Visual C++ Runtime Error
Cause
Microsoft .NET Framework 1.1 Service Pack 1 is not installed on the computer. Microsoft .NET Framework 1.1 Service Pack 1 is a system requirement for BlackBerry Manager when using BlackBerry Enterprise Server software version 4.1.
Resolution
To resolve this issue, complete the following steps:
- Install Microsoft .NET Framework 1.1 Service Pack 1 on your computer. For more information about Microsoft .NET Framework, visit http://support.microsoft.com.
Note: If Microsoft .NET Framework 2.0 is currently installed on your computer, you must remove this version and then install Microsoft .NET Framework 1.1 Service Pack 1.
- Repair the BlackBerry Enterprise Server installation by running the BlackBerry Enterprise Server setup file.
Additional Information
For more information on the system requirements for BlackBerry Manager, see the BlackBerry Enterprise Server Installation Guide.
__________________
http://blog.port3101.org/hdawg/
The views expressed by me on Port3101 and its affiliated sites are my own and do not necessarily reflect the views of my employer.
|
Linear Mode
